FAQ's

Dear all clients, make sure you read and understand and follow the rules stated below before you purchase contact lenses in our website otherwise we are not liable for any matters like infection, inflammation, cornea warping, etc problems that could possibly happen. Thank you for your cooperation


Eye Examination

Before purchase contact lenses in our website make sure you went to your optometrist for an eye examination. Only your optometrist can prescribe contact lenses for you, our website does not and is not allowed to prescribe contact lenses for you.


Your optometrist will make sure your eyes are healthy and suitable to wear contact lens. You can be wear contact lenses if your eyes are free of problems.


There are a few things; your practitioner will do, these include:

* A throughout history of your health and your eye,

* Vision testing, include binocular assessment

* Cornea health assessment, include cornea curvature measurement


* Discussion on type of lenses suitable to the eye.

Why Contact Lenses?

There are many reasons for choosing contact lenses. Contact won't get into your way during sports. You can put on sunglasses without thick prescription glasses. Also, no more pressure on the nose or block your side vision like glasses do. Depending on the correction needed, contact can provide good vision with less distortion compare to glasses.


Who are qualified to help you?

A proper eye examination is essential in fitting contact lenses, because contact lenses are inserted into the eye. Infection, inflammation, cornea warping, etc. may happen to the eye. Therefore, choosing the right person to do the right job is important. Eventhough, nowadays, contact lenses can be purchase through internet. But it is still safer to have your eye examine from a qualified optometrist. They can advice you on maintenance, wearing hour, cleaning and others contact lenses related problem.


Who Can Wear Contact Lenses?

Not everyone who wears glasses can wear contact lenses. Patients with a history of repeated episodes of eye infection or severe allergic reactions are likely to have more eye problems with contacts. Similarly, patients with low tear production or high mucous content in their tears may have more difficulty tolerating contact lenses and keeping them clean. Patients who work in an environment with dust and dirt, or patients who require special lenses in their glasses, may be unable to wear contact lenses.


Successful use of contact lenses is mainly dependent on these factors:

1. Selection of an optometrist who is knowledgeable and experienced with contact lenses;

2. Adaptation through the lenses;

3. Follow the instructions for wear and maintenance of the lenses.


Are There Any Risks?

As with any foreign material on the surface of the eye, there is always the risk of a scratch on the eye or an eye infection. In addition, if contact lenses are worn too long, the cornea may swell causing a painful scratch or abrasion. Contact Lenses users may develop protein deposits on their lenses, or develop allergic reactions to contact lens solutions which contain preservatives.Rarely, even severe eye infections may occur.


However, most of the risk is due to the user itself. Poor compliance in handling contact lenses, such as forgetting to wash hand before handling the lenses or using saline to soak lens overnight, increase the risk of getting infection.


MAKE UP

Put lenses on first then your make up. Take care to prevent it from coming into contact with the lenses. Use non-greasy make up and avoid eyeliners on the inside of the lid margin. When using aerosol sprays (hairspray, deodorants), keep spray away from your eyes and close your eyes. Remove lens prior to removing make up. Ensure not to get any cleansing creams on the lenses.


CHEMICALS

Any type of chemical (household cleaners, gardening solutions, pesticides... etc) that comes in contact with your lens can be absorbed and has to be removed professionally, the lenses should not be used. If these chemicals come in contact with your eyes while using your lenses remove lenses immediately flush your eyes with rinsing solution or tap water and see your practitioner immediately. Do not use your lenses again until you see your practitioner.If you have any doubts or queries, consult your optometrist.


SLEEP or NAP

Don't sleep or nap while wearing contact lenses unless your optometrist says it is okay.


Taking Care of Your Eye with Contact lenses

Minimize the chances of developing eye problem by cleaning and disinfecting your lenses carefully. Be sure you know the difference between normal adjustment to contact lenses related complication.


What's Normal

When you first start wearing contact lenses, you may experience some mild redness or brief periods of minor discomfort. You may also notice that your eyes are sensitive to light and your vision sometime blurry. These are normal signs that your eye is adjusting to contact lenses. However if this condition continue for more than a few days, they may indicate an eye problem that needs your optometry's attention.


What's not normal

If you notice any symptoms which is the same while wearing or after removing the lenses, you may have an eye problem. Problems that may occur include infection, cornea swelling, scratch cornea, or sensitive to solution. If you have any of the symptom, contact your optometry immediately.


Additional information

1. On a daily basis check if your lenses are in good condition by inspecting them closely under a bright light.

2. You must ensureThey are comfortable when you use them

3. You can see clearly

4. Your eyes are not excessively red.

5. If you experience discomfort, blur vision and redness, check that lens is centered and not inside out.

6. Rinse the lens thoroughly and reinsert.

7. If discomfort, blur and redness still persists, discontinue wear and consult your practitioner.


Insertion of Soft Lenses

Remove lenses from case, rinse thoroughly with solution recommended by your optometrist.

STEP 1: Place the lens on the tip of your index finger.The finger should be fairly dry or the lens might stick to the finger and be difficult to transfer to the eye.

STEP 2: Place the middle finger of the same hand close to your lower eyelashes and pull down the lower eyelid.

STEP 3: Use the middle finger of the other hand to lift the upper eyelid.

STEP 4: Place the lens directly on the eye (cornea). Using a mirror should be helpful.

STEP 5: Look down, release the lower lid, then release the upper lid. Blink gently. The lens should center automatically. Once your lenses are in, it is best to avoid rubbing your eyes.


Removal of Soft Contact Lenses

It is recommended that lenses be removed over a clean, (soft) flat surface. Your cleaning/storing solutions should be available nearby. Always wash your hand first.


Follow the step below to remove the lenses:

STEP 1: Pull down your lower eyelid with your middle finger, look upward, keeping your head level.

STEP 2: While looking up, place the tip of your index finger on the lower edge of the lens, and slide it down onto the lower white part of your eye.

STEP 3: Still looking up, squeeze the lens gently between your thumb and index finger. Gently pull the lens off the eye and proceed to cleaning and storing the lens as described below.


Care and Maintenance of Soft Contact Lenses

Cleaning your lenses routinely after wear is essential to prevent contact lens induced complications. Eye secretions, fumes, hand creams etc form a film on the lens, and if not removed will cause discomfort, allergies and infections. It is important lenses are cleaned immediately on removal before allowing the deposits time to bind to the lens surface. Once deposits are bound to the lens surface the cleaner is no longer effective.


These are the step in cleaning the soft lenses:

1. Wash and dry your hand

2. Place the lenses in the palm of one hand

3. Put a few drop daily cleaner into the lenses.

4. RUB the lenses

5. RINSE the lenses with sterile saline or rinsing solution.(never use tap water)

6.STORE the lenses in the case with the appropriate solution prescribe by your optometrist. Always be sure that your lenses are stored in plenty of recommended solution. (The case must be rinse and air dry daily, to make sure it is always clean)


For non disposable contact lenses, enzyme tablet/solution is used to remove protein deposit that can build up and make the lenses hazy, discolored, and uncomfortable. Your optometrist will teach you how often to do this. If your lenses are monthly disposable color lens you do not need to use enzyme tablet/solution to remove protein deposit as it may discolor the color contact lenses.

卖家贴心提示：
1.Lens开瓶后一律不能退换,所以在还没有开瓶前麻烦MM检查好.
2.在Pos Express的途中如有损坏，本店没有负责.
3.所有买Lens的MM一定要到眼镜店Check好你的近视度数才买.
4.所有买Lens的MM一定要到眼镜店问你是否适合带隐形眼镜才买.
5.如果你是第一次带Lens，一定要到眼镜店请教专业人士教你如何带隐形眼镜.
6.带Lens的基本知识一定要知道,如:
a.不能带LENS超过８小时
b.不能带着LENS睡觉
c.使用彩妆的时候要避免彩妆颜料接触到LENS
d.每天带Lens之前用Multipurpose Solution冲洗Lens
e.每天Lens脱下来后，冲洗干净，才放进Contact Lens Case里面浸泡 Multipurpose Solution
f.Contact Lens Case里面浸泡的 Multipurpose Solution一定要每天更换，才能保持Lens的干净及舒适度.
7.请到眼镜店询问哪个牌子的Multipurpose Solution适合用才买,不要乱乱买!